You are not logged in as an Enterpriser


FAQ

  1. Members
    • Quality natural products
    • Getting Nectar
  2. Enterpriser
    • Quality natural products
    • Getting Nectar
    • Additional income
    • Family Vacation
    • Learning
HDI (Harmoni Dinamik Indonesia) is a leading distributor of beekeeping products. We offer various natural products made from beekeeping products, such as honey, propolis and pollen. For more complete information about HDI products, visit the HDI Store or the official HDI website at www.hdindonesia.com
Only HDI Members can make purchases at HDI Store.
To be able to purchase HDI products at HDI Store, you need to register as an HDI member first Click the next to register online. After successful registration, you will receive an ID and password that can be used to enter the HDI Store.
  1. Enterpriser
    2. You will get an ID and password that can be used to enter the HDI Store.
  2. Members
    3. You will get an ID and cellphone number that have been registered to be used to enter the HDI Store.
You need to log in first to be able to see product prices. Please log in using the same ID and password that you use to log in to HDI One.
You can access HDI One at www.hdione.com
On the Log In page, you can:
  1. Click the link “here to request a password”, if you don't have an HDI One password.
  2. Click the link “here if you forget your password”, if you have forgotten your HDI One password.
Or you can contact the Corporate Relations team
  1. Whatsapp CS : 0815 1577 7888 / 0856 9005 987
  2. Hotline : 021 2949 9200 / 021 2949 9201
You can follow the steps provided in How to Shop to shop at HDI Store.
  1. Enterpriser
    2. Purchasing HDI products at HDI Store or HDI Center will get BV/BP.
  2. Members
    3. Purchasing HDI products at HDI Store or HDI Center will not get BV/BP.
Yes, products purchased at HDI Store can be sent to other addresses. You only need to fill in the shipping address according to where you want to send the product.
  1. Enterpriser
    2. HDI products purchased at HDI Store will be sent by the nearest HDI Center according to the delivery address you provided.
  2. Members
    3. HDI products purchased at HDI Store will be sent by Experience Center Jakarta
Product delivery time depends on the delivery location and type of expedition you choose.
  1. Enterpriser
    2. Yes, you can shop for products for your downline at HDI Store. On the product purchase page, simply enter the downline ID you want to shop for in the column provided.
  2. Members
    3. Can't spend on downlines, because members don't have downlines
Yes, you can shop for the EASI Starter Package at the HDI Store.
  1. Enterpriser
    2. Points from your purchases at HDI Store will be reflected in HDI One after the daily bonus calculation process is complete. The daily bonus calculation process is carried out three times, namely:
    • At 00.00 WIB until finished
    • 12.00 WIB until finished
    • At 18.00 WIB until finished
  2. Members
    3. do not earn points from your purchases at HDI Store
Transaction cancellation can only be done if the payment has not been processed. Transactions that have been paid cannot be cancelled
If you have not made a payment, you can cancel the transaction and re-transact. However, if you have already made a payment, the transaction cannot be changed and cannot be cancelled
Transactions at HDI Store will be subject to service fees, which are fees charged by third parties for providing various payment methods, to make it easier for Enterprisers to carry out transactions at HDI Store.
  1. To purchase HDI products on this site, you must be registered as an active HDI Member.
  2. If you are not yet registered, register online via the following link: REGISTER FOR HDI MEMBERSHIP ONLINE
  3. Follow all the steps and complete the required data on the registration form.
  4. After successful registration, you will receive an ID and Password that can be used to log in to this site.
Log in to your account
  1. Login ID
    • Enter your ID (Example: I0123456A).
    • Enter your password.
    • Click the Login button.
  2. Login Mobile Number
    • Enter your Mobile Number (Example: (+62)82156567xxxx).
    • Enter your password.
    • Click the Login button.
Select Product
  1. Go to the 'Catalog' page.
  2. The product prices listed on the catalog page are the prices that apply to all regions.
  3. You can filter products by category by selecting the desired brand in the product category.
  4. To view detailed product information, click on the product image.
  5. To add a product to the shopping cart, click the 'BUY' button.
  6. If you have not logged in as an HDI Member, the system will ask you to log in first.
Complete Shopping Cart Page
  1. After you click the 'Buy' button, a shopping cart pop-up will appear.
  2. Complete the number of products you want, click the 'Add to Cart' button, then click the 'View Cart' button.
  3. If you want to spend the product on downline, enter downline ID in the column provided. Downline spending is only for HDI Enterpriser membership.
  4. After all fields are complete, you can tick the product you want, then click 'Select Recipient Address' to proceed to the next purchasing process.
Checkout
To checkout, follow these steps:
  1. Click the shopping cart icon located at the top right of the website page.
  2. After the shopping cart page opens, click the 'Checkout' button.
  3. On the checkout page, you can:
    • View your order details.
    • If you want to change the order data, click the 'Edit' icon next to the product you want to change.
  4. At the bottom of the page, you can see details of the total bill that must be paid.
Make sure all information is correct before continuing with the payment process.
Payments
To make a payment, follow these steps:
  1. Select a payment method available on the checkout page.
  2. Check all your transaction data again to ensure it is correct.
  3. Click the 'Pay Now' button.
  4. You will be redirected to the payment page according to the method you selected.
  5. Follow the payment instructions on the screen.
  6. After successful payment, we will immediately process your transaction and forward it to the Center.
Make sure you complete the payment within the specified time limit.
Order Status
You can monitor the status of your transactions via the Transaction List page.
  1. To view transaction details, click the 'More' button on the desired transaction.
  2. If you want to print an invoice online, click the 'Print Invoice' button.
Make sure all data is correct before printing the invoice.
Order Cancellation
Order cancellations can only be made for transactions that have not been paid or have the status 'Waiting for Payment'.
  1. Go to the Transaction List page.
  2. Find the transaction you want to cancel.
  3. Click the 'Cancel Transaction' button to cancel an unpaid order.
Make sure you double check the order status before canceling.
Delivery Status
After the Center provides the delivery receipt number, you can monitor the product delivery status with the following steps:
  1. Go to the Transaction List page.
  2. Click the 'More' button on the order you want to check.
  3. Click the 'Track' button to see the delivery status of your order.
Delivery status information will be displayed according to data from the delivery service provider.
Product Receipt Confirmation
If you have received the product in good condition, confirm receipt of the product with the following steps:
  1. Go to the Transaction List page.
  2. Click the 'More' button on the order you want to confirm.
  3. Click the 'Confirm Product Received' button to complete your order.
Be sure to inspect the product carefully before confirming receipt.
Region
Language
AVAILABLE REGIONS
INDONESIA
 CURRENT
SINGAPORE
MALAYSIA
PHILIPPINES
HONG KONG
AVAILABLE LANGUAGES
BAHASA
ENGLISH
 CURRENT